Staff Assistant

Overview

WHAT IS HUMAN CAPITAL OFFICE? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): HCO OHRS - Strategy, Data and Optimization This job (or announcement) is open to current permanent IRS competitive service employees in HCO - Human Capital Office business units. REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Major Duties

The following are the duties of this position at the full working level. Oversees assigned BOD program area projects assigned by the supervisor. Performs special studies and research projects or assignments, which require application of expertise and mature judgment. Develops and analyzes the facts needed and recommends the action to be taken on particular matters. Reviews and summarizes information from a variety of sources for the use of the supervisor, exercising sound judgment and knowledge of the purpose of such information. Participates in the planning and conducting of studies of various aspects of the Service's administrative programs and operations to provide a basis for procedural or compliance determinations. Reviews and prepares reports for assigned supervisor. Reviews and summarizes information from a variety of sources for the use of the supervisor, exercising sound judgment and knowledge of the purpose of such information. Keeps the supervisor advised of developments and progress concerning problems. Follows-up with the responsible official to expedite necessary action and final settlement of issues. Acts as point of contact for the assigned program office responding to internal and external requests for assistance in a minimum amount of time. Carries out routine, high priority or special tasks, and assignments. This encompasses a wide variety of issues sometimes involving sensitive and confidential matters. Independently researches all facets of issues for which program office is responsible and, with mature judgment and discretion, makes administrative decisions affecting the program office. Recommends office operating procedures. These procedures include, but are not limited to, correspondence, scheduling, travel, and protocol matters. Provides advice and quality control for all activities of the assigned office. Provides guidance to staff and members regarding proper correspondence formats and procedures. Assures correspondence prepared by the staff meets all governing practices. Keeps current on policies, plans, goals and missions of the assigned office and operating division, as well as all regulations, which influence administrative operations. Maintains files and/or records containing confidential employee/labor relations materials; has advance notice of personnel actions and access to management recommendations on contract negotiations; and/or attends regularly scheduled management meetings on labor relations problems, grievance responses and answers to unfair labor practices. STANDARD POSITION DESCRIPTIONS (SPD): PD21277 Visit the IRS SPD Library to access the position descriptions.

Qualifications

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. SPECIALIZED EXPERIENCE GS-12: To be eligible for this position at this grade level, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: Experience acquiring, validating, and analyzing information, drawing conclusions, forecasting work, and developing alternatives. Experience with operating programs and the interrelationships among them to perform program analysis. Experience collaborating with top level executives and taxpayers to establish and maintain effective relationships and gain confidence and cooperation. Experience with written and oral communication techniques sufficient to prepare and present findings and recommendations, carry out specific action regarding controversial issues, and develop material for use in public speaking engagements. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-­grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions. We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

Benefits

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position. Government Credit Card - Obtain and use a Government-issued charge card for business-related travel. ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION